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Operational Overview
Real-time status of IT tickets and requests.
Open
0
In Progress
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On Hold
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Resolved This Week
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Urgent
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Needs Triage
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Quick Actions
NewUnseen Tickets
| Title / Office | Priority | Status | Assigned |
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Recent Tickets (last 24 hours)
| Title / Office | Priority | Status | Assigned |
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| No tickets in the last 24 hours | |||
New
Form Submissions — Last 24 Hours
| # | Title / Office | Category | Priority | Requested By | Submitted |
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Views
| Ticket | Status | Priority | Assigned To |
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Devices
Device inventory, Cloud PCs, and equipment
Enrollment:
Offices:
| Device | Assigned To | Enrollment | Status | Location | |
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| Name | Assigned User | Status | Service Plan | Device Name |
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| Item | Category | Assigned To | Location | Status | |
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Allowed Users
| Name | Role | Actions | |
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Templates
Archived Tickets
| Title / Office | Priority | Status | Assigned | Created |
|---|---|---|---|---|
| No archived tickets | ||||
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Portal Form Visibility
Show or hide request types on the employee portal
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User Tab Access
Control which navigation tabs each user can see
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Ticket
Activity & Notes
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Today's Calendar
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Today's items
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Completed
Maintenance Requests
Facility repair and maintenance requests submitted by staff.
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In Progress
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Safety Concerns
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Appearance Concerns
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